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ToggleForm 956 – Appointment of a Registered Migration Agent, Legal Practitioner or Exempt Person
By Nilesh Nandan — Australian Immigration Lawyer, MyVisa® Immigration Lawyers
This blog is intended for discussion purposes only and does not constitute advice. You should seek independent legal advice before relying on any information provided on this site.
Immigration policies, systems, and processes can change without notice. I’d like to know your own experience with the immigration challenges noted above — feel free to contact me.
Introduction
In Australian immigration matters, paperwork is not a formality; it is the architecture of your legal rights. Form 956 is the instrument that allows you to appoint a registered migration agent, an Australian legal practitioner, or an exempt person to give immigration assistance and, crucially, to communicate with the Department of Home Affairs on your behalf. When used correctly, Form 956 creates a clean channel between your authorised representative and the Department. When used poorly, it can cause missed notices, invalid consent, or delays that undermine an otherwise strong application.
I write this guide in a professional, legal voice with the goal of precision and clarity. My focus is to help you understand when to use Form 956, how to complete it properly, and how it differs from Form 956A. I also include a step-by-step checklist, comparison tables, and worked examples so you can avoid the predictable pitfalls that I see weekly in practice.
Official form: you can access the current version at the Department’s site: Form 956 (PDF). Always download a fresh copy before you complete it.What Form 956 Does (and Why It Matters)
Form 956 is the Department’s formal record that you have appointed a person or firm to provide immigration assistance and to receive correspondence about your matter. When accepted by the Department, the form authorises your appointed representative to:
- make written submissions, upload documents, and respond to requests on your behalf;
- receive notices, procedural fairness letters, and decisions;
- act as your primary point of contact for the visa, nomination, citizenship, or review file;
- withdraw when appropriate and notify the Department if the appointment ends.
This is not administrative trivia. If the Department sends a critical notice to the wrong email because a prior representative was not properly revoked, you may miss a deadline. A valid Form 956 protects you against that risk by making the communication pathway clear, current, and lawful.
Who Should Use Form 956 vs Form 956A
Form 956 is used when the person assisting you is a registered migration agent, an Australian lawyer, or an exempt person (for example, a parliamentarian or a close family member in specific circumstances). If your helper is not a registered agent or a practising lawyer and is not an exempt person, then you are dealing with non-commercial assistance and will likely use Form 956A instead, which appoints an authorised recipient for correspondence but does not permit immigration assistance in the regulated sense.
In short: Form 956 appoints a professional (or exempt) representative to give immigration assistance. Form 956A appoints an authorised recipient for communication only. Mixing them up can create confusion about who is allowed to do what.
Form 956 vs Form 956A – Side-by-Side Comparison
| Feature | Form 956 | Form 956A |
|---|---|---|
| Purpose | Appoint a registered migration agent, Australian legal practitioner, or exempt person to provide immigration assistance and act for you. | Appoint an authorised recipient to receive documents and notices from the Department. |
| Who signs as representative/recipient | RMA, lawyer, or exempt person (with registration/credentials where applicable). | Any authorised recipient (for example, a friend or relative) – no registration required. |
| What they can do | Give immigration assistance, prepare submissions, contact the Department, manage uploads. | Receive correspondence only; not permitted to give immigration assistance for fee unless exempt. |
| When to use | When you want professional representation or an exempt person to act. | When you simply want someone to receive mail/notices and pass them to you. |
| Change/withdrawal | New 956 (or written notice) to appoint/withdraw; Department updates contact route. | New 956A (or written notice) to change recipient; Department updates mailing details. |
Step-by-Step: Completing Form 956 Correctly
I approach the form as a short contract between three parties: you, your representative, and the Department. Therefore, each section must align with the underlying application or review file. Here is the disciplined, lawyerly way to complete it:
- Download the current PDF from the official site and open it with a reliable PDF editor (not in a browser that may strip fields). Then, use the latest version to avoid rejection.
- Client details: enter your legal name as it appears on your passport or birth certificate. Ensure exact consistency across the 956, your application, and your identity evidence.
- Representative details: for a migration agent, include the MARN; for a legal practitioner, include the practising certificate details; for an exempt person, specify the exemption category.
- Scope of appointment: name the matter (e.g., “Subclass 482 visa”, “Protection visa”, “Citizenship by conferral”, “AAT review”). If there are multiple linked files (e.g., nomination and visa), reference them both.
- Contact preferences: nominate the preferred email and postal address for your representative. This is where the Department will send notices. Double-check spelling and domain.
- Privacy & consent: read the privacy notice. You are authorising the Department to disclose case information to your representative. If you have special instructions (for example, limit to a specific file), state that in the space provided.
- Signatures: you sign and date as the client; your representative signs and dates their section. If you are under 18 or have a guardian, ensure the correct person signs for you and attach evidence of authority.
- Attachments: if the Department requests proof of identity or authority (for example, company authority for a corporate client), attach certified copies where sensible. Keep a complete copy of the signed form.
- Quality check: verify all names, emails, reference numbers, and the nominated scope. A mismatch (for example, different email domains on page 1 and page 3) is a common reason for misdirected notices.
- Lodgement: follow the program-specific method (see next section). Where possible, lodge via the relevant online account to anchor the 956 to the correct file number.
Quick Checklist (print and tick)
| Task | Why it matters | Tick |
|---|---|---|
| Correct form version downloaded | Older versions can be rejected or misrouted | ☐ |
| Names exactly match passport/ID | Prevents identity mismatches and security flags | ☐ |
| Representative credentials included | Confirms lawful authority to provide assistance | ☐ |
| Scope clearly described | Ensures notices relate to the right file | ☐ |
| Preferred email checked twice | Avoids missed procedural fairness letters | ☐ |
| Both parties signed and dated | Makes the appointment valid | ☐ |
| Copy saved and shared | Creates a reference trail for later change/withdrawal | ☐ |
How and Where to Submit Form 956
The method depends on the stage and platform of your matter. The goal is to lodge the 956 where it is unmistakably linked to your file so the Department’s communications pivot to your representative without delay.
| Context | Recommended submission method | Notes |
|---|---|---|
| New online visa or citizenship application | Upload the signed 956 in the application portal before or at lodgement | Anchors the appointment to the new TRN/Application ID immediately |
| Existing application already lodged | Upload via the application’s “Attach documents” area or send via the Department’s webform | Quote file number; check the portal after 2–3 business days to confirm update |
| Paper-based or legacy file | Use the relevant online webform or the address indicated in your last correspondence | Keep delivery proof; monitor for acknowledgement |
| Review body (e.g., tribunal) | Lodge per the review body’s portal and also notify the Department if requested | Representation rules at review bodies may include their own forms |
| Change or withdrawal | Submit a new 956 (or written notice) specifying the effective date and scope | Ask for written confirmation that records have been updated |
Tip: keep a single PDF containing the signed 956 and any authority letters. When staff rotate inside an office, a consolidated file saves time and reduces misfiling.
Documents, Evidence & Identity – What to Prepare
Form 956 does not require you to re-prove your entire visa case, but identity and authority still matter. I prepare the following as standard practice:
- Identity evidence: passport biodata page for the client; if a guardian signs, attach guardianship or parental responsibility evidence.
- Representative credentials: migration agent registration (MARN) or lawyer practising certificate details; firm letterhead where appropriate.
- Authority to act: if you are a corporate client or joint applicants, include a short authority letter naming who may give instructions.
- Contact consolidation: one email and one postal address for the representative throughout the pack; avoid mixing addresses across pages.
- Record-keeping: save the signed PDF in the same folder as the underlying application so future staff can locate it quickly.
Common Errors and How I Prevent Them
| Error | Risk | How I avoid it |
|---|---|---|
| Using 956A instead of 956 for a professional representative | Department treats the person as mail-only; submissions may be ignored | Check registration status and pick the correct form at intake |
| Mismatched names or emails | Notices go astray; identity flags slow processing | Cross-check names against passport; verify email domain and spelling |
| Undated or unsigned pages | Appointment invalid; Department continues to contact the client directly | Final page audit before lodgement; use a signature checklist |
| No formal withdrawal when changing representatives | Conflicting contacts; deadlines missed during transition | File a new 956 and request acknowledgement of update |
| Uploading to the wrong file | Representative not linked; time lost triangulating records | Confirm TRN/Application ID; insert ID in the PDF filename |
Worked Scenarios (Real-World Style Examples)
1) Switching from a consultant to a lawyer mid-process
A skilled visa applicant began with a consultant overseas. Later, after receiving a complex natural justice letter, they appointed me. We executed a new 956, lodged it via the portal against the live application, and requested acknowledgement. As a result, the Department re-routed all communication to my office; we responded to the letter on time and the case progressed without duplication.
2) Family with a parent acting for a minor
A parent lodged a citizenship application for a 15-year-old. However, they wanted a lawyer to manage a request for more information about identity evidence. The parent signed the client section; I signed as legal practitioner with scope limited to that file. The Department issued the notice to my office; we coordinated school and birth records and resolved the query.
3) Company appointing an agent across multiple linked files
An employer ran a 482 nomination and an associated employee visa. We lodged one 956 that referenced both file numbers and listed a single representative email. This ensured nomination notices and visa notices arrived at the same inbox, preventing either file from drifting.
4) Ending an appointment cleanly
A client returned overseas and wanted to resume direct handling. In the same way, we filed a short written notice withdrawing the 956 and confirming the new contact details. The Department acknowledged the change in writing, avoiding any ambiguity about who could provide instructions.
Frequently Asked Questions
What is Form 956 in Australia?
Form 956 is the Department of Home Affairs form you use to appoint a registered migration agent, an Australian legal practitioner, or an exempt person specifically to provide immigration assistance and to receive communications about your matter.
Who should sign Form 956?
The client (or a parent/guardian for a minor) and the appointed representative must both sign and date the form. If authority is held by a company officer, include evidence of their capacity to sign.
How do I submit Form 956?
Preferably via the relevant online application portal so it links to your file, or via the Department’s webform with your file number. For paper or legacy matters, follow the address/instructions in your last correspondence.
Can I email Form 956 to the case officer?
If a direct email channel has been established, you may. However, the safer approach is to upload the form to the file or use the webform so the authority updates across systems, not just a mailbox.
What’s the difference between Form 956 and Form 956A?
Form 956 appoints a professional (or exempt) representative who can give immigration assistance. Also, Form 956A appoints an authorised recipient to receive mail only and is commonly used where a friend or relative helps with correspondence.
How long does it take for a Form 956 to take effect?
Often within a few business days after a clean upload to the correct file. Meanwhile, check the portal for updated contact details or wait for written acknowledgement.
Do I need a new Form 956 for every application?
Best practice is yes—one form per matter (e.g., the nomination and the visa) so each file contains a current authority trail. It avoids confusion when files are handled by different teams.
Can my representative withdraw?
Yes. They may file a withdrawal notice or a new representative can take over with a fresh 956. You should always be notified of any change.
What if the Department keeps writing to my old agent?
File a new 956 and request written confirmation of the update. Ensure your representative follows up until the contact route is corrected in all systems.
Does Form 956 cover tribunal or court matters?
It covers Department communications. Review bodies may require their own forms or a separate notice of appearance. Your lawyer will advise on the correct instrument for each forum.
Related Guides & Internal Links
Book a Consultation
Authority and communication decide outcomes. If your representative is not appointed correctly, the strongest submission can be undermined by a missed notice. I help clients and businesses put the appointment on a sound legal footing, align the 956 with the correct file, and implement clean withdrawal/change procedures so your matter stays organised and defensible.
Book a consultation with me today and let’s ensure your Form 956 is valid, current, and working for you.
Legal DisclaimerBy Nilesh Nandan — Australian Immigration Lawyer, MyVisa®️ Immigration Lawyers
This blog is intended for discussion purposes only and does not constitute advice. You should seek independent legal advice before relying on any information provided on this site. Immigration policies, systems, and processes can change without notice. I’d like to know your own experience with the immigration challenges noted above — feel free to contact me.
MyVisa: Nilesh Nandan, Attorney at Law
BBus(Accy) LLB(QUT) GDLP MBA(IntBus)
Head of Practice
Form 130
10 Responses
please I went to appointment
I am busy applying online for a visitors visa (600) for my son (13) and want to know if i can submit form 956 in the immiAccount as its not a option to upload…..
Regards
Hi. I would like to acquire the services of a RMA to follow up my visa application. I have already applied but I needed someone to follow it up for me. My question is how long does it take for the Form 956 to get into the system once it is submitted by my agent?
Thank you for your time.
Dear Sir,
Assalamu alaikum, how are you? I am Sayed Iqbal from Bangladesh. Sir could you please Consult me to get an Australian visa? I have completed a Master’s degree in Accounting from National University. I am eager to migrate to Australia on any category visa. please let me know if can you help me please.
Regards,
Sayed Iqbal
+8801716053998
Hi Sayed
Great question, but no cigar! Your question has nothing to do with my post 🙁 …Please click here to read my post about skilled migration and post any questions at that location or, for greater clarity about your immigration issue, you can book in a quick 10-minute-chat with me here: https://myvisa.com.au/10-Minute .
Regards, Nilesh Nandan, Immigration Lawyer, Special Counsel, MyVisa® Immigration Law Advisory, myvisa.com.au/ 1300558472
I have filled out this form and scanned it into my computer. But who do I send it to ?
I found the form; but then it wouldn’t allow me to type on it.
Hi Im filling the form for my parents.This form Question 13 ask for Client ID and Question 16 asks for Request ID or TRN .
All I have on the visa is Application ID, Grant ID, File number and payment receipt number.
Can you please help where can I find Client ID, Request ID or TRN?