Privacy Policy

Effective Date: 2 May 2025

At MyVisa Immigration Law Advisory, we are committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and protect your personal information.

1. Collection of Personal Information
We may collect personal information that you voluntarily provide to us, including your name, address, telephone number, email address, and any other information necessary to provide you with legal services. This information may be collected through website forms, telephone conversations, emails, or in the course of providing legal advice and representation.

2. Use of Personal Information
Your personal information is used solely for the purpose for which it was provided. This includes assessing your legal matter, delivering immigration advice and services, managing client relationships, fulfilling regulatory obligations, processing payments, and communicating with you regarding your matter. We do not sell, rent, or lease your personal information to third parties.

3. Disclosure of Personal Information
We may disclose your personal information to trusted service providers who perform functions on our behalf, such as IT support and payment processing. These providers are bound by confidentiality agreements and are only permitted to use your information for the purpose of providing services to us.

We may also disclose your information to legal or government authorities if required to comply with the law, a court order, or to prevent unlawful activity. In the event of a business restructure or sale, your personal information may be transferred to the new owner or entity, subject to the same privacy obligations outlined in this policy.

4. Cookies and Website Analytics
Our website may use cookies to improve user experience and collect anonymous analytical data. Cookies do not collect personally identifiable information unless you voluntarily provide it. You can choose to disable cookies through your browser settings; however, some website features may not function correctly.

5. External Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before disclosing any personal information.

6. Data Security
We take reasonable steps to ensure your personal information is protected from misuse, interference, loss, and unauthorised access, modification, or disclosure. While we strive to protect your personal data, no method of transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your account details.

7. Access and Correction
You have the right to request access to the personal information we hold about you. You may also request corrections if you believe your information is inaccurate, outdated, or incomplete. We will respond to such requests in a timely manner, in accordance with our legal obligations.

8. Opt-Out Options
You may opt out of receiving marketing or promotional communications at any time by using the unsubscribe function in our emails or by contacting us directly through the Contact Us page. We may still contact you regarding essential service-related matters or updates relating to your legal file.

9. Retention and Deletion of Personal Information
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory requirements. Upon your request, we will take reasonable steps to delete or de-identify your personal information, unless retention is required by law or necessary for legitimate business or legal purposes.